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GST of 12.5% is deducted on overseas orders.
 
FAQ: frequently asked questions

If you have a question about purchasing from The Yarn Queen, then you've come to the right place!

First, have a look below at the Question and Answer archive, someone may already have asked the same question. To get the answer, just click on the question.

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About buying yarn
What happens if the product I order is out of stock?
What if I want a yarn or accessory product that you don’t have listed on the website?
You have the type of yarn I want but not the shade I want it in. Can you get me the shade I want?
What happens if the yarn arrives and the shade looks different to how it looked on my computer screen?
I want to order more than one ball of the same yarn. Will they all be from the same dye lot/batch no.?
I live outside New Zealand. I understand that GST (Goods and Services Tax) will be deducted from my order. How much is GST, and how can I see the GST content of my order?
I live in a rural area and only the local postman delivers our parcels. Can I have my order sent by NZ Post parcel service instead of paying for courier?
I have a ball of yarn that has knots/joins in it. Is this faulty?
How do I knit past a knot in the yarn without it showing?

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Page: Frequently asked questions, FAQ's - Last updated: 6th January, 2010 | Site Map